Hear first when this host opens direct rates or adds a new place.
Book direct here at book.orchidstays.com for our best rate, or find Orchid Stays on Airbnb and Booking.com.
You can pay securely online by card when you book. Local taxes for your residence are calculated and shown at checkout, before you confirm.
Yes. A refundable $200 security deposit applies to direct bookings, returned after check-out provided the residence is left in good order.
Direct bookings follow our Strict cancellation policy. The exact terms for your dates are shown before you confirm your booking.
You'll receive your check-in details on the day of arrival (some residences receive them the day before). Some residences are self check-in with a lockbox; at others, our house caretaker will meet you and hand over your key fob or access card.
Check-in is from 3 PM. Check-out is by 11 AM, unless your booking confirmation says otherwise.
Sometimes — it depends on the cleaning schedule and the next booking. Message us and we'll confirm if we can do it for your stay.
We're not able to accept or store luggage before check-in or after check-out. Bounce has luggage storage locations near most of our residences and works well for arrival and departure days.
It varies by residence: some include free garage parking, while others offer paid garage parking or street parking through the ParkMobile app. Your residence's parking details are on its page and in your check-in message.
Professional cleaning before you arrive, fresh linens and towels, coffee, fast Wi-Fi, and a stocked kitchen — plus a local team available throughout your stay.
Message us through your booking, email info@orchidstays.com, or call +1 (571) 260-0040. Please contact us directly — building front desks aren't able to help with our residences.
Most residences have access to their building's amenities, such as the gym, pool, or rooftop, listed on the residence's page. Some amenities require the key fob or access card you receive at check-in.
Yes — most Orchid Stays residences are pet-friendly. Pet fees and limits vary by residence and are shown when you book.
No. Smoking isn’t allowed inside any of our residences.
Parties and large gatherings aren't allowed unless approved in writing before your stay, and only guests named on the reservation may stay overnight.
Please keep noise down between 10 PM and 7 AM, out of respect for neighbors.
Yes. Orchid Stays is a full-service management company covering design, pricing, guests, cleaning, and maintenance. Email info@orchidstays.com for a projection for your property.